The information provided on GemPulls.shop is intended to provide general information about our products, services, policies, and online store.

By using this website, you acknowledge and agree to the terms and limitations described below, subject to any mandatory rights provided by applicable law.

1. General Information

We make reasonable efforts to ensure that the information displayed on GemPulls.shop is accurate and up to date.

However, product descriptions, photographs, specifications, prices, availability, shipping estimates, and other website information may occasionally contain errors, omissions, or outdated information.

We reserve the right to correct errors and update website information when necessary.

2. Product Information

Product photographs and descriptions are provided for identification and informational purposes.

Actual products may differ slightly from website photographs due to manufacturer changes, packaging updates, printing variations, artwork changes, or display differences.

Such differences do not necessarily indicate that a product is defective or counterfeit.

3. Pokémon TCG Randomized Products

Pokémon TCG booster packs, boxes, bundles, and other randomized products contain randomly distributed contents.

GemPulls.shop does not guarantee specific cards, rarities, pull rates, or particular outcomes from randomized products.

Purchasing a sealed Pokémon TCG product does not guarantee that it will contain a particular Pokémon, card, rarity, or value.

4. Card Value and Investment Disclaimer

Pokémon trading cards are collectible products.

GemPulls.shop does not guarantee that any Pokémon card or collectible product will increase or maintain its monetary value.

Any information, discussion, pricing, or references to collectible values should not be interpreted as financial, investment, or professional advice.

Customers should make their own purchasing decisions based on their individual circumstances.

5. Authenticity

GemPulls.shop is committed to selling genuine Pokémon TCG products and does not knowingly sell counterfeit products.

If you believe that a product received from us may not be authentic, please contact us immediately so that we can investigate the matter.

Our authenticity commitment does not constitute a guarantee regarding products purchased from third parties or sources outside GemPulls.shop.

6. Availability

Product availability may change without notice.

A product displayed as available on the website may become unavailable before an order is fully processed.

If an ordered product becomes unavailable, we will contact the customer and provide an appropriate solution in accordance with applicable law.

7. Pricing

We make reasonable efforts to display accurate prices.

However, occasional pricing or listing errors may occur.

If an obvious pricing error is discovered, we may contact the customer before fulfilling the order and provide the available options in accordance with applicable law.

8. Shipping Estimates

Shipping and delivery times displayed on GemPulls.shop are generally estimates unless expressly stated otherwise.

Our standard processing time is 3–6 business days, Monday through Friday, excluding public holidays.

Carrier delays, customs procedures, weather, public holidays, incorrect addresses, and other circumstances may affect delivery times.

For complete information, please review our Shipping Policy.

9. Third-Party Services and Links

GemPulls.shop may use third-party services to process payments, provide shipping services, host website functionality, analyze website usage, or provide other services.

We may also provide links to third-party websites.

GemPulls.shop is not responsible for the content, availability, security, or privacy practices of third-party websites or services that are outside our control.

10. Intellectual Property

Pokémon, Pokémon TCG, character names, artwork, logos, and related trademarks and intellectual property are owned by their respective rights holders.

GemPulls.shop does not claim ownership of third-party intellectual property.

Unless expressly stated otherwise, GemPulls.shop is an independent retailer and is not affiliated with, sponsored by, or endorsed by The Pokémon Company, Nintendo, Creatures, GAME FREAK, or their respective affiliates.

11. Website Availability

We make reasonable efforts to maintain the availability and functionality of GemPulls.shop.

However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

Temporary interruptions may occur due to maintenance, technical problems, updates, hosting issues, or circumstances beyond our reasonable control.

12. Limitation of Liability

To the maximum extent permitted by applicable law, GemPulls.shop is not responsible for losses arising from circumstances beyond our reasonable control.

Nothing in this Disclaimer excludes, restricts, or limits liability or consumer rights where such exclusion or limitation is prohibited by applicable law.

13. No Professional Advice

Information published on GemPulls.shop is not intended to constitute legal, financial, investment, tax, medical, or other professional advice.

Customers should seek appropriate professional advice where necessary.

14. Customer Responsibility

Customers are responsible for reviewing product information, pricing, shipping details, and applicable store policies before completing a purchase.

Customers are also responsible for providing accurate billing, shipping, and contact information.

15. Changes to This Disclaimer

We may update this Disclaimer from time to time.

Any changes will be published on this page with an updated "Last Updated" date.

16. Contact Us

If you have questions regarding this Disclaimer or any information displayed on our website, please contact:

GemPulls.shop

Holstenwall 76
06804 Burgkemnitz
Germany

Email: contact@GemPulls.shop
Phone: +1 (479) 345-1674

By using GemPulls.shop, you acknowledge that you have read and understood this Disclaimer, subject to your mandatory rights under applicable law.